Ride-hailing service, inDrive, has launched inDrive Business Mode in Pakistan for its delivery services. This is a specially designed feature set aimed at entrepreneurs and small businesses, introduced following a 36% increase in business-to-business activities over the past six months.
inDrive Business Mode offers a range of benefits for regular business delivery users, including in-app package insurance, priority support, and advanced delivery options. In Pakistan, small and medium-sized enterprises are increasingly turning to courier apps to achieve greater speed, flexibility, and control in their delivery services.
According to a study by inDrive, the main reasons business users prefer the app include the ability to book multiple couriers at once (63%), faster delivery times (57%), and real-time tracking and control (48%). While 58% of businesses still primarily operate offline, many are now adopting digital tools to meet rising customer expectations.
The Business Mode is specifically designed to support the transition from traditional delivery methods to digital solutions. It includes insurance coverage of up to PKR 10,000 in case of package loss or theft.
In Pakistan, small and medium-sized enterprises (SMEs) are increasingly adopting courier apps to enhance their operational efficiency. According to a recent inDrive study, 63% of business users value the ability to book multiple couriers simultaneously, 57% appreciate faster delivery times, and 48% rely on real-time tracking and control features. Despite 58% of businesses still operating primarily offline, the shift towards digital tools is accelerating as customer expectations for speed and reliability rise constantly. The inDrive Business Mode is strategically crafted to support this transition, offering a seamless bridge from traditional delivery methods to cutting-edge digital platforms.
On this occasion, inDrive’s Country Lead, Muhammad Owais Saeed, stated: “Pakistani entrepreneurs are pragmatic, determined, and increasingly moving towards digital channels. Business Mode has been developed keeping these evolving needs in mind.”
